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Post by Stacy McKenzie on Aug 20, 2013 16:27:51 GMT -5
All of the D2 tablets are showing a "Parse error:Cannot parse the package" error and so the D2 devices cannot currently download Once Click Digital. I emailed One Click they say it is a device specific issue. I called D2 support they say they will call me back. That was a while ago....went to the D2 support site and put in a help ticket and it has tracking so I can kind of see what the progress is...if progress is indeed made. So for now, the D2 will not have One Click Digital on them and I will keep this post updated.
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Post by Stacy McKenzie on Aug 24, 2013 13:59:29 GMT -5
Update on this is the D2 support site says that either the app that we download from the 1Mobile store is not compatible with our version of the D2 or that it is a corrupt file. OneClick verified that there is nothing wrong with the app and it has downloaded fine on other devices.....of course those are from different app stores.....but the support email suggests to try to download the app from the Amazon store and see if that works. I will try this on the D2 next chance I get and I will report back.
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