Nook HD and ADE problems

[seaneads]

A patron reported the new Nook HD Tablet is not recognized by the laptop version of ADE. I did a little searching around and found other people with the same problem. It appears the Nook HD has a slightly different operating system that keeps all versions of ADE from recognizing it.

The patron verified that the app works just fine, but he likes to have the non-wi-fi option available as well. He's said he's already contacted both Adobe and Overdrive about the problem and was told there wasn't a solution at the moment.

So i just wanted to report it in case you have patrons with the same problem. There's nothing to be done about it at the moment.

Sean

[Stacy McKenzie]

Got it! So they have an option, but not the direct USB download option.......Good to know. Thanks for continuing to post here, Sean. I got an email forwarded to me the other day of something you had already posted here and I realized it must be just you me and the crickets.....with the change over, we will see what happens with this new forum. I will keep checking it, but not sure who will be monitoring and posting.....would work great if the managers and supervisors would get behind it....;-)